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We are ISO 9001:2000 CERTIFIED. Northern States Metals Total Quality Management (TQM), program begins with these words from our Quality Policy Statement: "It is the policy of Northern States Metals to pursue, achieve, and maintain competitive superiority by providing products and services of the highest quality. We expect sustained excellence in not only product design and workmanship, but also in the daily performance of every employee at every level within the company."
To consistently meet customer expectations, NSM allows every employee to take immediate action if quality is compromised. Our Quality Systems Manual contains procedures for administering our quality program to ensure its overall effectiveness.
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At Northern States Metals the latest Measuring Devices, including the ultimate Precision Video Measuring Machine, (click to view) Microvu M321 Matrix, are used to assure front-end dimensional control of dies, tooling, and product.
Regular mechanical and metallographic tests are made to ensure alloys comply exactly with customer's specifications. Optional non-destructive testing, including ultrasonic testing are available.
Besides statistical sampling, machine capability studies and SPC charting, TQM at NSM places emphasis on all personnel being quality conscious from sales to final shipment.
Dedicated to SPC every aspect of business from order solicitation through quotation, order entry, fabrication, packaging, and shipment is governed by Statistical Process Control (SPC). Service, Quality, and the all-important SPC are not "just words" to the NSM employee/management team. |
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"We know that our success in the marketplace is due to our overall desire and ability to meet and sustain this commitment to QUALITY. This requires that we establish Quality Standards that truly meet our customer's needs, and supply products that consistently meet those highest standards. It also requires we ship those products on schedule, with superb customer service, and above all that we do it consistently."
Paul Cusson
President
Northern States Metals |
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Northern States Metals unwavering commitment to quality, research and development, and service to our customers makes us a recognized leader in the aluminum extrusion industry. Our continuing commitment to customer satisfaction ensures that your product is delivered to specification, using the most advanced testing equipment and technology. NSM has the following testing available: |
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ASTM E1251 |
Optical Emission Spectrometric Analysis of Aluminum and Aluminum Alloys |
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ASTM E8, ASTM A370, ASTMB557.84 |
Tensile |
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ASTM E10 |
Hardness, Rockwell, Webster |
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ASTM E190, ASTM E290 |
Bend |
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ASTM A239 |
Plating Thickness |
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METALLOGRAPHY |
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ASTM E3 |
Sample Preparation |
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ASTM A247 |
Microstructure |
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ASTM E45 |
Inclusion Content |
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ASTM E112 |
Grain Size |
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ASTM E381 |
Microetching |
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ASTM E384 |
Microhardness |
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ASTM D3359-97 |
Paint Adhesion |
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Dye Penetrant |
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Paint Thickness |
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Anodic Coating Thickness |
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NSM Quality Programs · |
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Establishment of SPC Programs, Six Sigma |
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Emphasis on Defect Prevention (Proactive; Not Reactive) |
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Development of Plant Wide Quality Plan to Enhance Continuous Quality Improvement |
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Team Oriented Problem Solving |
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Utilize MIL 105D Standard for Sampling - AQL of 1.0, Level II |
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Underwriters Lab (UL) Approval |
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MIL STD-45208 |
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MIL STD-105 |
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"Approved-At-Source" Vendor |
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Materials and Finish Testing |
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Control Plan and FMEA Development Capabilities |
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Utilize Quality Planning Techniques in Pre-Production Stages |
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